At Metro Lock & Safe Inc., we understand the importance of providing exceptional customer service and addressing common concerns promptly. In an effort to assist our valued customers, we have compiled a list of frequently asked questions to address any inquiries you may have about our locksmith services in Phoenix, AZ. From residential locksmith needs to commercial locksmith solutions, we are dedicated to providing reliable answers to support your peace of mind. Learn more and get in touch with us today.


GENERAL

Q: How long has Metro Lock & Safe Inc. been serving Phoenix and the surrounding areas?
A: Metro Lock & Safe Inc. has been serving Phoenix and the surrounding areas for over 30 years. In addition, we are licensed, insured, have an A+ rating from the Better Business Bureau, and prioritize customer satisfaction.
Q: What types of locksmith services does Metro Lock & Safe Inc. offer in Phoenix?
A: Metro Lock & Safe Inc. offers a wide range of services including lock installations, lock repairs and replacements, key duplications, and more. Our friendly technicians can help with your vehicle, residential, and commercial needs, including safes.
Q: How quickly can Metro Lock & Safe Inc. respond to locksmith emergencies?
A: We have a 20-minute response time valley-wide. Our team is available 24/7, ensuring that you have access to reliable locksmith assistance whenever you need it.
Q: How long does it take a locksmith to unlock a door?
A: The time it takes depends on the type of lock, the level of security, and the locksmith’s skill level. In general, most locks can be unlocked within a few minutes, but more complex locks may take longer.
Q: How much does it cost to hire a locksmith?
The cost of hiring a locksmith depends on the type of service you require, the level of complexity, and the time of day. In general, emergency locksmith services are more expensive. If you have further questions about the cost of our services, contact us today.
Q: Does Metro Lock & Safe Inc. provide any guarantees or warranties for its locksmith services in Phoenix?
A: Yes, Metro Lock & Safe Inc. stands behind the quality of its locksmith services in Phoenix. We provide guarantees and warranties on our products and services to ensure your satisfaction.
Q: How can I find a reputable locksmith?
To find a reputable locksmith, ask for recommendations from family and friends, check online reviews, and ensure that the locksmith is licensed and insured. You can also contact professional organizations, such as the Associated Locksmiths of America, to find a qualified locksmith in your area.

If you’re in Phoenix, AZ, or within a 75-mile radius of the city, turn to us at Metro Lock & Safe Inc. With over 30 years of experience and an A+ rating from the Better Business Bureau, we are the licensed and insured locksmith you can trust.


RESIDENTIAL

Q: What residential locksmith services do you offer?
A: We provide a wide range of residential locksmith services, including lock rekeying, lock installation, key duplication, home lockout services, and more.
Q: What should I do if I’m locked out of my house or car?
A: If you are locked out of your house or car, the first thing you should do is call a locksmith so you can safely access your home or vehicle. Please be prepared to show some form of identification and proof of ownership to the locksmith, such as a driver’s license or registration.
Q: Do you use high-quality locks and security products for residential services?
A: We prioritize the security of your home by using only premium-quality locks and security products from trusted brands to ensure the safety of your property.

COMMERCIAL

Q: What commercial locksmith services do you offer?
A: Metro Lock & Safe Inc. provides a comprehensive range of commercial locksmith services, including commercial lock installations, lock repair and replacement solutions, key duplication, and more.
Q: Do you offer key management solutions for commercial properties?
A: We offer key management solutions, including key duplication, key control systems, and rekeying services to enhance the security and access control of your commercial property.
Q: Can you provide security assessments and recommendations for commercial properties?
A: Our experienced commercial locksmith team can conduct security assessments of your commercial property and provide tailored recommendations to enhance your overall security measures.

For any other questions or inquiries, please contact Metro Lock & Safe Inc. We are here to assist you with all your locksmith needs.