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Things to Look for When Choosing a Locksmith

Posted on by Metro Lock & Safe Inc.

How to Choose the Best Locksmith

Locks can fail or malfunction at any time of the day. People in an emergency lockout situation often fall prey to locksmith scams, whether it is an emergency concerning a home or an automobile. Of course, people search online whenever they require a service or product, but scammer locksmiths are lurking on online directories, and hence, you need to be careful.

Some of these locksmiths do not have a physical address and may not be trained as such. This is the reason that you should take the time to conduct some research before choosing a locksmith.

Find a Local Locksmith

If you want to know about the authenticity and skills of a locksmith, it is advisable to conduct some research in advance, and for that, call them and ask pertinent questions and listen carefully to their answers. Avoid locksmith companies that don’t provide a name. Try to find a locksmith with a local address; ask the company to confirm their location when you call them. Be extra careful if a locksmith uses an 800 number instead of local phone number.

Check Their ID and License

Ask to see their identification and license when the locksmith arrives. Locksmith Licensing is required in all Australian states and territories, which makes it a crime to work as a locksmith without the proper credentials. A proper locksmith will also ask for your identification to make sure that the home or car belongs to you. Also, be wary if the locksmith arrives in an unmarked vehicle or one with a different business name.

Ask for an Estimate

Unscrupulous locksmiths will start with quoting a low price to entice customers and then increase the price later on. The average locksmith service costs around $60. If anyone quotes a price lower than that, then it is usually a sign of a scam. The fees paid to a locksmith includes tools, licensing costs, continued training and transportation to and from a job. Get an estimate before allowing the locksmith to begin work, including emergency service. Do not opt for a locksmith who does not agree to provide an estimate.

Ask About Additional Charges

Before you finalize a locksmith for things like emergency hours, mileage or service call minimums, talk about additional charges. Some unscrupulous locksmiths may also say that the lock on your home or car needs to be replaced. This may cost a lot of money as they will claim that it is a high-end lock but in fact is a cheap and unsound one.
A good locksmith should be able to answer your questions about the repair work along with the way that they will get into your home or car. If the locksmith fails to answer or refuses to do so, you should reject the service immediately.

Watch for Changing Bids

If the locksmith has provided an estimate on the phone and then quotes a higher price at the site, do not allow them to do the work. Some locksmiths may demand payment for bad work or inflate the bill and threaten to take legal action if you refuse to pay for substandard work done. Do not be intimidated by them because they’re on the losing side as far as the law is concerned.

Do Not Allow Them to Drill Your Lock

If you are locked out, and the locksmith suggests or insists on drilling or replacing the lock, tell them to stop. Only high-security locks need to be drilled to be opened. A good locksmith knows how to unlock almost any door. Usually, high-security locks have specialized keys and replacing them costs around $300, and if you have a high-security lock on your house, you will know it.

Questions to Ask a Locksmith

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Here is a list of some basic questions you should ask before hiring them:

Where are they located?

How will they get into the house?

Will they need to drill the lock?

Will they tell you the exact process?

Do they need a picture of the lock?

Will they give you an estimate?

What factors can cause the price to change?

Do you need to pay cash or will a card or check do?

What is the name of the locksmith who will visit your place?

If you think that a locksmith has cheated you, you should contact your state attorney general’s office immediately.

Choose Metro Lock & Safe, Inc

expert locksmiths
Metro Lock & Safe, Inc has been serving the Phoenix and surrounding areas for over 30 years with the highest quality customer service! We have made it as convenient as possible for you to find a locksmith you can trust by servicing the Phoenix, Scottsdale, Chandler, Tempe, Gilbert and Mesa areas.
We believe that customer satisfaction is what keeps us in business which is why we have made it a priority to employ friendly technicians who are sensitive to your situation. Not only do we hire well trained and friendly technicians, they are also licensed in their craft.

Whether you are in an emergency lock out situation and need immediate assistance or you have other security needs, Metro Lock & Safe, Inc can serve all your needs. We offer both residential, commercial and safe services which include:

· Lockouts
· Re-keying Locks
· Mailbox Locks
· Sliding Glass Door and Window Locks
· Lock Repair
· Lock Replacement
· Key Duplication
· Access Control
· High Security Locks
· Electronic Locks–Keyless entry, PIN and Keycard Systems
· Alarm Systems

· Burglary Safes
· Floor Safes
· Padlocks–Standard and High Security
· Master Key Systems and Access Control
· Master Key
· Cabinet and Drawer Locks
· Alarmed padlocks, Trailer locks and Locking gates
· Safe Combination Changing
· Safe Installation
· Safe Repairs
· Data Safes
· Cash Drop Safes
· Fire Safes

When looking for a professional locksmith, we understand that you need service quickly and Metro Lock & Safe, Inc has a 20-minute response time valley wide in the Phoenix Metro Area. We promise to provide you with quality work from highly trained technicians at a price you can afford. Call us today!



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